Insights

The Comply.LM blog

Plain-English guidance on AUSTRAC, AML/CTF obligations, and the operational detail of running a compliant practice.

Compliance

Why Do You Need My ID?" How to Handle the Coming AML Client Friction

Provide actionable scripts and strategies for managing client pushback regarding new identity and source-of-funds verification, highlighting Comply.LM's client-friendly tools. It's a scene every lawyer dreads. A long-term client who has trusted you with their family and business matters for fifteen years calls to open a new file. You politely explain that under the new July 2026 AUSTRAC laws, you need them to upload a photo of their passport and complete a digital face scan. There is a long pause on the line. "Why? You've known me for over a decade. Don't you trust me?" As Tranche 2 takes effect, client friction is going to be one of the biggest daily hurdles for legal staff. If your team isn't prepared to explain why these checks are happening, it can damage hard-won client relationships.

3 min read

Compliance

The July 2026 Clock is Ticking: A Practical Roadmap to Tranche 2 AML Compliance for Australian Law Firms

Demystify the upcoming reforms, ease anxiety with a practical roadmap, and introduce Comply.LM as the ultimate shortcut to readiness. It’s no longer a distant "what if." From 1 July 2026, Australia's anti-money laundering and counter-terrorism financing (AML/CTF) regime expands to cover "gatekeeper" professions—including lawyers, conveyancers, and accountants. If your law firm provides "designated services" (such as acting as a formation agent, managing client money, or handling real estate transactions), you will fall under AUSTRAC's watchful eye.

3 min read

Compliance

The True Cost of Non-Compliance in context of AML in Australia

Present the stark, updated financial and criminal realities of AUSTRAC non-compliance starting July 2026, and show how a firm’s brand is its most vulnerable asset. For decades, many Australian law firms viewed anti-money laundering (AML) compliance as "a banking problem." But as of 1 July 2026, that buffer is officially gone. Now that Tranche 2 laws are active, legal practices face the exact same regulatory oversight as multinational banks. AUSTRAC has made it clear that they are not a toothless tiger. If your firm handles property settlements, manages client trust accounts, or acts as a corporate formation agent, the stakes of ignoring your compliance program are incredibly high.

3 min read

Compliance

Your roadmap to July 2026 AML/CTF compliance

A phase-by-phase plan — from risk assessment to independent evaluation — so your firm is operational on day one.

5 min read

Client communications

AUSTRAC customer poster (April 2026)

Print or share AUSTRAC's official poster to set client expectations on identity checks, ownership questions, and why they're being asked.

3 min read

Training

PDD training: rolling out role-specific AML/CTF learning

Personnel Due Diligence depends on completed, certificated training. Here's where to find AUSTRAC's official material — and how to use it.

4 min read

Practice

Conveyancing CDD: onboarding by client type

A side-by-side view of the internal CDD steps and external onboarding fields for every client type a conveyancing practice will see.

4 min read